Cancel Order Request

Hours of Operation: Mon-Fri 9:00am - 5:00pm EST

While we do our best to reply promptly during business hours, response time may vary during volume peaks. Be assured of a reply the next business day when contacted after business hours.

Email address: help@eyedictive.com

Order Lookup
Return Request
Cancel Order Request
Address Change
Order Related Questions
General Questions

Due to the automated nature of our operation, cancel requests are not guaranteed but are usually reviewed same-day during business hours (Mon-Fri 9:00AM – 5:00PM EST) or the next business day if submitted after hours.

Order Lookup
Return Request
Cancel Order Request
Address Change
Order Related Questions
General Questions